Terms & Conditions

Terms and Conditions

Last Updated: November 26, 2024

Welcome to RedFox Cycles. By accessing or using our website (https://redfoxcycles.com/), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases or using our services.

1. General Information

  • Company Name: RedFox Cycles
  • Address: Uplandsgade 72, 2300 Copenhagen, Denmark
  • Contact Email: contact@redfoxcycles.com
  • Phone Number: +45 42682594

2. Use of the Website

By using our website, you confirm that you are at least 18 years old or have obtained parental consent. You agree to use the site for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the site.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. If we discover an error in the price or availability of a product you have ordered, we will inform you as soon as possible and provide the option to reconfirm or cancel your order.

4. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
  • Pricing: Prices are listed in Danish Krone (DKK) and include VAT unless stated otherwise.
  • Payment Methods: We accept various payment methods, which will be specified during the checkout process.

5. Shipping and Delivery

  • Shipping Areas: We currently ship within Denmark and to select international locations. Shipping fees and delivery times vary based on the destination and will be provided during checkout.
  • Delivery Times: Estimated delivery times are provided as guidelines and are subject to change due to unforeseen circumstances.

6. Returns and Refunds

  • Returns: If you are not satisfied with your purchase, you may return the product within 14 days of receipt, provided it is in its original condition and packaging. Custom-built bikes are non-returnable unless defective.
  • Refunds: Refunds will be processed within 14 days of receiving the returned item. Shipping costs are non-refundable.

7. Warranty

Our bikes come with a [specific warranty period] against manufacturing defects. This warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

8. Limitation of Liability

RedFox Cycles shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product.

9. Intellectual Property

All content on this website, including text, images, and logos, is the property of RedFox Cycles and is protected by copyright laws. Unauthorized use is prohibited.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

11. Governing Law

These terms and conditions are governed by the laws of Denmark. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Danish courts.

12. Changes to Terms and Conditions

We reserve the right to update these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

13. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

Thank you for choosing RedFox Cycles.